Regrettably, selling a product on eBay does not guarantee payment. For various reasons, selling real estate can refuse to cover a transaction made online. For those who have formerly tried to contact the customer, and when he will not pay or doesn't answer your messages, you can start the delinquent item process. The delinquent item process uses eBay's Resolution Center to spread out a situation that eBay then monitors. You have to wait two full days following a purchase finishes to spread out a situation against a purchaser for non-payment.
Instructions
1. Sign to your eBay account around the eBay website, hover your mouse over Account and click on Resolution Center in the drop-lower menu.
2. Choose I've Not Received My Payment Yet within the I Offered A Product category, after which click Continue. Go into the item number and all sorts of relevant particulars concerning the item to spread out a situation. At this time, eBay provides the buyer four days to cover the product. If the buyer pay utilizing an approved eBay payment method, the situation is instantly closed. In most other conditions, you will have to close the situation by hand.
3. Open the Resolution Center and choose the situation in the Your Cases section at the base 1 / 2 of the screen.
4. Offer an response to the issue Perhaps You Have Received Payment in the Buyer? If the reply is Yes, the situation shuts and eBay takes no action from the buyer. If the reply is No, eBay will refund the final value fee for that transaction.
Tips Alerts
Cases is only going to remain open for 36 days following the listing finishes. When the situation shuts instantly, you aren't returned any listing costs.
You may also make use of the optional Delinquent Item Assistant tool to instantly open and shut non-payment cases. (see link in Assets)
Tags: open situation, Resolution Center, against buyer, situation shuts, days after, , Received Payment, delinquent item, delinquent item process
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